JOB TITLE: Scheduling Coordinator
JOB TYPE: Full-time hours available
SCHEDULE:
- Morning/ Afternoon Pacific time
- 6 days/week and 36 hours/week
- Rotational schedule
COMPENSATION:
- $4/hour – 1st 2 weeks
- $5/hour – 3rd week to 3rd month
- $6/hour – 4th month onwards
Our Story:
We’re a family-owned and operated kitchen, bath, and flooring remodeling company located in Southern California. We’ve been in business for over 35 years and are looking for the right people to join our growing team!
Our mission is to improve people’s lives by transforming their surroundings and providing a fun, hassle-free remodeling experience.
Job Description:
This role will be responsible for maintaining an efficient, productive, professional, and organized environment.
In this role, you will need to be a motivated leader with a positive attitude and management experience. You will directly supervise the business line, department leaders and administrative staff.
Ideal candidates
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Strong English communication skills (verbal and written) – Able to clearly and professionally communicate with clients and team members through calls, emails, and messages.
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Comfortable making and receiving phone calls – Confident in handling both inbound and outbound calls as part of daily tasks, with a positive phone presence.
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Quick to learn and follow routines and scripts – Able to adapt to structured workflows and use provided scripts effectively while still sounding natural and engaging.
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Detail-oriented and organized – Pays attention to small details, ensures accurate data entry, and keeps track of multiple tasks or client follow-ups.
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Professional, friendly, and client-focused – Maintains a courteous and approachable demeanor while prioritizing customer satisfaction and professionalism.
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Adaptable and flexible – Willing to adjust to changes in schedule, responsibilities, or team needs without losing productivity.
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Team player who can also work independently – Collaborates well with others but also shows accountability in solo tasks without constant supervision.
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Positive attitude and willingness to learn – Embraces challenges with enthusiasm and is open to training, feedback, and growth.
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Open to feedback and continuous improvement – Seeks ways to improve performance and accepts coaching as a tool for success.
Responsibilities:
- Follow our routine and procedures
- Learn & execute our scripts
- Answer inbound and make outbound calls
- Ensure consistent delivery of high-quality customer service
- Hit the desired goals for appointments
- Other tasks as assigned
Qualifications:
- 2+ years Sales experience in a call center environment is a MUST
- Great Phone Etiquette
- Ability to multitask
- Excellent verbal and oral communication skills
- Ability to communicate effectively and concisely
- Detail Oriented
- Proficiency with Microsoft Outlook, Word, Excel, Etc.
- Ability to adapt – new procedures, new scripts, new systems
Benefits:
- Spiffs & Contests: Opportunity to earn Commission
- Weekly Pay
- Health Insurance Stipend
- Paid time off
- Paid holidays
- Paid Vacation
- Professional Development
- Individual and Team bonuses
